We wanted to follow up on some information you may have received earlier this summer.

If you have a trust, agency, IRA, or investment account with Heartland Trust Company, you have the ability to access your account online. AccuNet, the vendor we use to establish this online account, has upgraded its website. In July, an email was sent prompting you to log into your account through the new site. This email is legitimate.

In that email, you were provided a link that takes you to the login page and instructions on how to access your account information.

You may not mind a robocall if it provides a helpful announcement from your child’s school or an appointment reminder from a doctor’s office. But sadly, criminals often use robocalls to collect consumers’ personal information and/or conduct various scams. Newer “spoofing” technology displays fake numbers to make it look as though calls are local, rather than coming from overseas. This can trick more people into answering the phone.

Robocalls have been illegal since 2009 (unless the telemarketer has the consumer’s prior consent). In mid-2017, federal agencies announced they are ramping up enforcement by fining violators and encouraging blocking technologies. What should you do if you want to help put an end to this nuisance?

Ole bravely took the news
From his old M.D..
The doctor hemmed & hawed a bit,
Then said, “Just look at me.
I’ve been your friend these many years
And this is what I see.

In a world that is becoming faster all the time, there is a tendency to lose a sense of connection or personal interaction.

For example, the personal banking industry makes it easy for us to forgo a visit to the bank to make a deposit or withdrawal, pay a bill, or sign a document. We hear in professional sports, “it was a business decision, nothing personal.”